The mortgage industry now says that almost half of all homeowners who have lost their homes to foreclosure had never contacted their lenders for help. That is an alarming statistic in light of the unprecedented amount of resources directed to slow the tide of foreclosures in the United States. Never before in history has so much money been made available for mortgage relief. Additionally, the publicity surrounding the associated array of assistance programs has been immense. Yet, sadly, many homeowners fail to take advantage of these resources, eventually succumbing to the loss of their homes. It is critical to know that there are a multitude of programs available to help distressed homeowners, but it is also imperative that homeowners take the initiative and contact their mortgage servicer and/or lender. One of the most effective resolution methods for people struggling with their mortgage is a loan modification – but this is a time-intensive process that requires a high degree of personal attention from the servicer. Unfortunately for homeowners who have lost their job, and have no firm prospects on the horizon, the options are few. But for thousands of other homeowners facing foreclosure it pays to take charge and start the process right away. Before we proceed, a word to explain what a servicer is. A mortgage servicer is a company that plays the middlemen role between a borrower and the lender that holds the mortgage. The servicer collects homeowners’ monthly payments, handles property tax and insurance transactions, and forwards the monthly payment to the lender. Servicers also conduct collection, loss mitigation, and home retention activities. Hence, they are a necessary contact resource for any home assistance program.
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